(Updated) Microsoft 365 admin center - Usage reports: Agent usage (preview)

🚨 The Signal: New usage reports for Microsoft 365 Copilot Chat agents provide visibility into agent adoption and activity. This helps security teams monitor agent use, identify potential shadow AI, and enforce governance policies for AI agents.

The Impact

Security teams and AI governance leads are affected by enhanced visibility into Copilot agent usage, reducing shadow AI risk.

• Security Teams: Reduced risk of unmonitored AI agent use and data exposure.
• AI Governance Leads: Better oversight of agent adoption and policy compliance.
• Compliance Officers: Improved ability to attest to AI system monitoring requirements.
• IT Admins: Enhanced reporting to identify and manage agent sprawl.

The Action

1. Review the new 'Agent usage' report in Microsoft 365 admin center under Reporting > Usage > Microsoft 365 Copilot > Agent.
2. Identify active agents and users, segmenting by creator type (Microsoft, organization, partner).
3. Cross-reference agent usage with internal AI governance policies and acceptable use guidelines.
4. Develop or refine policies for agent creation and deployment based on usage insights.
5. Monitor for agents created outside of approved channels to mitigate shadow AI risks.

Domain: Agentic-AI · Impact: medium · Workload: Other