(Updated) Microsoft 365 Copilot: Updates to memory and personalization

🚨 The Signal: Microsoft 365 Copilot will use chat history for personalized responses, enhancing user experience. New user controls for managing 'Saved Memory' are introduced, but existing admin and user memory settings remain respected.

The Impact

All Copilot users are affected by increased data retention for personalization, posing a privacy risk if not managed.

• End users: Copilot retains more chat data, increasing privacy risk.
• Security team: New data retention considerations for Copilot chat history.
• Privacy officer: Review implications of extended chat history retention.

The Action

1. Review internal data retention policies for Copilot chat data.
2. Communicate updated Copilot Memory settings and user controls to end-users.
3. Monitor Copilot usage for compliance with data handling policies.

Domain: Agentic-AI · Impact: medium · Workload: Other