(Updated) Microsoft Viva Copilot Analytics launches new agent dashboard

🚨 The Signal: A new dashboard in Viva Insights provides visibility into Microsoft 365 Copilot agent adoption and credit usage. This helps track agent activity, including those built by employees, which impacts governance and security oversight of AI agents.

The Impact

Security teams and administrators are affected by new visibility into AI agent usage, posing a risk if unapproved agents are deployed without oversight.

• Security Teams: Risk of unmonitored AI agent proliferation.
• Administrators: New data for tracking agent adoption and potential misuse.
• Leaders: Insights into AI agent ROI and governance adherence.
• Delegates/Adoption Specialists: Tools to promote secure agent use.

The Action

1. Review the new Agent Dashboard in Viva Insights for Copilot agent activity.
2. Establish internal policies for the creation and deployment of custom Copilot agents.
3. Monitor agent usage trends to identify potential shadow AI or unauthorized agent development.
4. Integrate agent usage data into existing AI governance frameworks and risk assessments.

Domain: Agentic-AI · Impact: medium · Workload: Other