(Updated) Microsoft Viva Engage: Flexible targeting of Storyline Announcements

🚨 The Signal: Viva Engage now allows leaders to target Storyline Announcements to dynamic 'My Team' audiences or custom groups based on organizational attributes and existing M365 groups. This enhances internal communication precision.

The Impact

Leaders and delegates are affected by new communication targeting options, posing a minor risk of information oversharing if not managed.

• Leaders: Can now target announcements more precisely, increasing communication effectiveness.
• Delegates: Can assist leaders with targeted communications, requiring understanding of audience definitions.
• Employees: May receive more relevant communications, reducing noise but increasing potential for targeted internal messaging.
• Security Teams: Need to ensure communication policies cover new targeting capabilities to prevent misuse.

The Action

1. Review existing Viva Engage communication policies for alignment with new targeting capabilities.
2. Educate leaders and delegates on appropriate use of 'My Team' and custom audience targeting.
3. Monitor Viva Engage usage for any unintended information sharing via Storyline Announcements.
4. Consider creating specific guidelines for sensitive information sharing via targeted announcements.

Domain: Other · Impact: low · Workload: Other