(Updated) Collect Diagnostics change to Get Diagnostics for Outlook Mobile and Mac

🚨 The Signal: Outlook Mobile and Mac diagnostic log collection is renamed 'Get Diagnostics' and now routes through Microsoft 365 diagnostics service instead of legacy PowerLift. This standardizes log handling and simplifies support.

The Impact

Organizations using Outlook Mobile/Mac are affected; the security risk is negligible as it's a backend routing change.

  • Outlook Mobile users: Feature name change, no workflow impact.
  • Outlook for Mac users: Feature name change, no workflow impact.
  • IT admins: Update internal documentation and training materials.
  • Security teams: No direct security impact or action required.

The Action

  1. Review and update internal documentation, training materials, and helpdesk scripts to reflect 'Get Diagnostics' for Outlook Mobile and Mac.

Domain: M365-Apps · Impact: low · Workload: M365 Apps