Assign open shifts in Microsoft Teams Shifts

🚨 The Signal: Microsoft Teams Shifts gains an 'Assign open shifts' feature, automating shift assignments based on availability and rules. This introduces automated decision-making into workforce scheduling, potentially impacting operational security and compliance.

The Impact

Frontline managers are affected by new automation, with a low security risk related to potential misassignments or policy bypasses.

• Frontline managers: New automation may reduce manual oversight.
• Security teams: Review automated scheduling for policy adherence.
• Compliance teams: Assess if automated assignments meet regulatory requirements.

The Action

1. Review Microsoft Teams Shifts policies for automated assignment settings.
2. Communicate new feature to frontline managers, emphasizing review before publishing.
3. Monitor audit logs for unusual shift assignment patterns.

Domain: Teams · Impact: low · Workload: Teams