Outlook for iOS and Android: Send Availability feature to be retired

🚨 The Signal: Outlook mobile will remove the 'Send Availability' feature, requiring users to manually share calendar times. This simplifies the mobile experience but shifts the burden of secure information sharing to the user.

The Impact

All Outlook mobile users are affected, with a minor security risk related to manual information handling.

• End users: Increased risk of inadvertently sharing incorrect availability due to manual entry.
• End users: Potential for miscommunication or delays in scheduling due to manual process.
• Helpdesk: Increased support queries regarding the change and manual alternatives.

The Action

1. Inform helpdesk and support teams about the feature retirement and the manual sharing process.
2. Update internal documentation and user training materials that reference the 'Send Availability' feature.
3. Advise users to manually check their calendar and type available times directly into email replies.

Domain: Exchange · Impact: low · Workload: Exchange Online