Microsoft Teams: Location-Based Routing update blocks OS default location for Operator Connect in India

🚨 The Signal: Microsoft Teams Location-Based Routing (LBR) for Operator Connect in India now blocks manually set Windows locations. This prevents toll bypass and location spoofing, ensuring compliance with Indian regulations by forcing network-based location detection for LBR enforcement.

The Impact

Organizations using Operator Connect in India with LBR enabled are affected, facing a reduced risk of toll bypass and location spoofing.

• Users on corporate networks/VPNs: May lose PSTN calling if network location fails.
• VM/RDP users: Risk of PSTN calling disruption due to location detection issues.
• Admins: Need to ensure proper network-based location detection for LBR users.
• Security Teams: Reduced risk of toll bypass and location spoofing.

The Action

1. Review LBR configurations for Operator Connect users in India to ensure network-based location detection is robust.
2. Verify Windows Location Services URLs are not routed through VPN/proxy for LBR-enforced users, or implement split tunneling.
3. Test PSTN calling for users in India on corporate networks, VPNs, and virtual environments.
4. Communicate potential PSTN calling disruptions to affected users and provide troubleshooting guidance.

Domain: Teams · Impact: medium · Workload: Teams