Plan for Change: Intune moving to support iOS/iPadOS 18 and higher later this year

🚨 The Signal: Intune will soon require iOS/iPadOS 18 or higher for managed devices and app protection. Older devices unable to upgrade will lose Intune support, potentially exposing organisational data if not remediated.

The Impact

Security teams and Intune admins are affected by increased risk from unsupported devices.

  • Security Teams: Increased risk from unmanaged or non-compliant mobile devices.
  • Intune Administrators: Effort required to identify, report, and remediate non-compliant devices.
  • End Users: Potential loss of access to corporate resources if devices are not upgraded or replaced.

The Action

  1. Go to Intune Admin Center > Devices > All devices, filter by OS to identify iOS/iPadOS devices below version 18.
  2. Go to Intune Admin Center > Apps > App protection policies, review assignments for affected users/devices.
  3. Review Apple documentation for devices supporting iOS 18/iPadOS 18 to identify non-upgradable hardware.
  4. Develop a remediation plan for non-compliant devices, including upgrade, replacement, or policy adjustments.
  5. For userless ADE devices, review https://aka.ms/ADE_userless_support for nuanced support statements.

Domain: Intune · Impact: high · Workload: Intune · Essential Eight: Patch Operating Systems · ISM: ISM-1407, ISM-1501, ISM-1621, ISM-1622, ISM-1623, ISM-1654, ISM-1655, ISM-1694, ISM-1695, ISM-1696, ISM-1701, ISM-1702, ISM-1877, ISM-1889, ISM-1902