Discussion post previews coming to Viva Engage

🚨 The Signal: Viva Engage will introduce discussion post previews, allowing users to review content before publishing. This aims to improve communication quality and user confidence, but introduces a new vector for content review.

The Impact

All Viva Engage users are affected, with a low security risk related to content accuracy and potential for miscommunication.

• Corporate communicators: Can validate content presentation, reducing risk of inaccurate or non-compliant posts.
• Leadership delegates: Can ensure messages align with organizational standards before broad distribution.
• Community managers: Can verify post formatting and readability, maintaining community standards.
• All Viva Engage users: Can review their own content, potentially reducing accidental information disclosure.

The Action

1. Review existing content moderation policies for Viva Engage to ensure they account for preview functionality.
2. Communicate the new preview feature to content creators and approvers within the organization.
3. Update internal training materials for Viva Engage to include guidance on using the preview feature.
4. Inform help desk staff about the new feature to address user queries.

Domain: Other · Impact: low · Workload: Other