Viva Glint: Copilot-enhanced topic assignment for employee feedback comments

🚨 The Signal: Copilot in Viva Glint will automatically assign topics to employee feedback, including new topics like 'Artificial Intelligence' and 'Privacy & Data Use'. This enhances feedback analysis but introduces AI processing of sensitive employee data.

The Impact

Viva Glint administrators and security teams are affected by the introduction of AI processing for sensitive employee feedback, creating a risk of unintended data exposure or misinterpretation.

• Viva Glint administrators: Must understand Copilot's data processing and privacy implications.
• Security teams: Need to assess AI's role in handling sensitive employee feedback.
• Survey program managers: Should be aware of how AI categorizes feedback, especially for new topics.
• Employees: Their feedback is now processed by AI, raising privacy considerations.

The Action

1. Review existing Viva Glint Copilot VFAM toggle status via Viva Glint admin portal.
2. Assess data privacy implications of AI processing employee feedback, especially for new topics.
3. Update internal data handling policies to reflect AI-driven categorization of sensitive feedback.
4. Communicate to employees about AI's role in processing their feedback and data privacy measures.

Domain: Agentic-AI · Impact: medium · Workload: Other