Support for the “Get Diagnostics” feature visibility option within M365 Cloud Policy Service for Outlook Mobile and Mac

🚨 The Signal: Microsoft 365 Cloud Policy Service now controls Outlook mobile and Mac diagnostic log visibility. This centralises control over user-generated diagnostic data, enhancing governance and reducing potential data leakage risks from unmanaged log sharing.

The Impact

Microsoft 365 administrators and Outlook mobile/Mac users are affected, with the security risk being unmanaged diagnostic data exposure if policies are not configured.

• Admins: Gain control over diagnostic data collection.
• Outlook Mobile/Mac Users: Diagnostic log sharing is now policy-controlled.
• Security Teams: Reduced risk of sensitive data exposure via logs.
• Support Teams: Streamlined diagnostic data collection processes.

The Action

1. Navigate to Microsoft 365 Cloud Policy Service.
2. Review existing 'Configure Get Diagnostics feature's visibility' policy.
3. Reapply or configure the policy to include Outlook for iOS, Android, and Mac.
4. Set visibility and operational mode for diagnostic features.
5. Communicate changes to support staff and end-users.

Domain: M365-Apps · Impact: medium · Workload: M365 Apps