(Updated) Improved OneDrive experience in Apple Files app

🚨 The Signal: OneDrive will no longer display read-only shared content or SharePoint libraries in the Apple Files app. Users must use 'Add to OneDrive' for continued Apple Files app access, impacting data visibility and access patterns on iOS devices.

The Impact

Users accessing shared content on iOS are affected, with a minor security risk related to potential user confusion and data access changes.

  • End users: May experience confusion accessing read-only shared files via Apple Files app.
  • Security team: Needs to update guidance on mobile data access for shared content.
  • Admins: May receive support requests regarding missing shared files in Apple Files app.

The Action

  1. Review existing mobile device access policies for OneDrive and SharePoint content.
  2. Communicate the change to affected iOS users, providing instructions for 'Add to OneDrive'.
  3. Monitor user feedback and support tickets related to shared content access on iOS.

Domain: M365-Apps · Impact: low · Workload: OneDrive