(Updated) Microsoft Teams: Prepare custom apps for private and shared channel compatibility

🚨 The Signal: Microsoft Teams will identify custom apps incompatible with private/shared channels. Admins must update these apps to ensure continued access and functionality, preventing business disruption and reducing support overhead.

The Impact

Teams admins and custom app developers are affected, with a low security risk related to potential app unavailability.

• Teams Admins: Risk of app unavailability in private/shared channels.
• Custom App Developers: Need to update apps for channel compatibility.
• End Users: Potential disruption to LOB app access in specific channels.

The Action

1. Review Teams admin center (Teams apps > Manage apps) for incompatible custom LOB apps.
2. Engage custom LOB app developers to review documented requirements for private/shared channel compatibility.
3. Plan and execute necessary updates for identified custom LOB apps.
4. Test updated custom LOB apps in private and shared channels to confirm functionality.

Domain: Teams · Impact: low · Workload: Teams