Dynamics 365 Contact Center - Platform observability and plug-in performance

🚨 The Signal: Dynamics 365 Contact Center will gain observability for plug-in performance, allowing admins to identify and address customizations impacting service health. This improves operational stability and reduces potential attack surface from misconfigured or poorly performing custom code.

The Impact

Dynamics 365 Contact Center admins gain visibility into custom plug-in performance, reducing operational risk from unstable customizations.

• Admins: Better visibility into custom code performance.
• Security Team: Reduced risk from unstable or vulnerable custom plug-ins.
• Users: Improved stability and reliability of Contact Center services.

Domain: M365-Apps · Impact: low · Workload: M365 Apps