Microsoft Purview | Data Lifecycle Management - Graph API Support for archive mailboxes

🚨 The Signal: Microsoft is retiring Exchange Web Services (EWS) for archive mailboxes by April 2027. Organizations must migrate any applications, scripts, or third-party solutions using EWS for archive data to Microsoft Graph APIs to maintain access and compliance.

The Impact

Organizations with custom or third-party solutions accessing archive mailboxes via EWS are at risk of losing data access and compliance capabilities.

  • eDiscovery solutions: Risk of losing access to critical archived data for legal holds.
  • Compliance workflows: Inability to retrieve data for regulatory compliance and audits.
  • Backup/export tools: Potential failure to backup or export archive mailbox content.
  • Custom applications: Loss of functionality for applications relying on EWS archive access.

The Action

  1. Identify all applications, scripts, and third-party solutions currently using EWS to access Exchange Online archive mailboxes.
  2. Review vendor roadmaps for third-party solutions to confirm their migration to Microsoft Graph APIs for archive mailbox support.
  3. Plan and execute migration of custom applications and scripts from EWS to Microsoft Graph APIs for archive mailbox data access.
  4. Test all migrated solutions thoroughly to ensure continued access to archive mailboxes, including auto-expanding archives.
  5. Monitor Microsoft communications for any updates regarding the EWS retirement timeline and Graph API capabilities.

Domain: Exchange · Impact: high · Workload: Exchange Online · Essential Eight: Regular Backups · ISM: ISM-1511, ISM-1515, ISM-1705, ISM-1706, ISM-1707, ISM-1708, ISM-1810, ISM-1811, ISM-1812, ISM-1813, ISM-1814