Dynamics 365 Commerce - Print receipts using Adyen payment terminal printers

🚨 The Signal: Dynamics 365 Commerce will allow printing receipts directly from Adyen payment terminals. This reduces reliance on separate printers but introduces a new endpoint for sensitive transaction data, requiring careful configuration and monitoring.

The Impact

Admins and security teams are affected by the introduction of new endpoints for transaction data, creating a potential risk if device security and data handling are not properly managed.

• Admins: New configuration required for receipt printing, increasing management overhead.
• Security Teams: New endpoint for sensitive data, requiring security review and monitoring.
• Store Associates: Simplified workflow, but potential for data exposure if devices are compromised.

The Action

1. Review Adyen terminal security posture and configuration best practices.
2. Ensure Dynamics 365 Commerce receipt formats do not expose excessive sensitive data.
3. Implement device hardening for Adyen terminals in line with ISM guidelines.
4. Establish monitoring for data flows between Dynamics 365 Commerce and Adyen terminals.
5. Update incident response plans to include Adyen terminal compromise scenarios.

Domain: M365-Apps · Impact: medium · Workload: M365 Apps