Microsoft Teams: Multi-line call history tabs in the Calls app

🚨 The Signal: Teams Phone multi-line users will see call history, voicemails, and recordings separated by phone line in dedicated tabs. This improves organization for users managing multiple numbers, but requires security teams to ensure data segregation is maintained for compliance.

The Impact

Teams Phone multi-line users are affected, with a low security risk related to data visibility and potential for misinterpretation of call data.

• Multi-line Teams Phone users: Improved organization of call data.
• Security teams: Need to verify data segregation for compliance.
• Compliance officers: Review data handling policies for multi-line scenarios.

The Action

1. Review existing data retention and access policies for Teams Phone call records.
2. Verify that the new tabbed interface correctly segregates data according to security and compliance requirements.
3. Communicate the change to multi-line Teams Phone users, emphasizing data separation.

Domain: Teams · Impact: low · Workload: Teams