Microsoft Viva: Viva Learning - Custom user mapping for SuccessFactors integration

🚨 The Signal: Viva Learning now allows custom user mapping for SuccessFactors integration. This changes how user identities from SuccessFactors are linked to Microsoft 365, impacting data synchronisation and access control.

The Impact

Admins are affected by new configuration options, with a low security risk if mapping is configured correctly.

• Admins: New configuration options for identity mapping.
• Identity Team: Requires review of existing identity synchronisation processes.
• Compliance Team: Potential for improved data accuracy in user profiles.

The Action

1. Navigate to Microsoft 365 admin center > Viva Learning > Learning Management Systems.
2. Select the SuccessFactors integration and click 'Edit'.
3. Review and configure the 'User Mapping Attributes' section to align with organisational identity standards.
4. Test the integration with a small group of users to validate mapping accuracy.

Domain: Entra · Impact: low · Workload: Entra ID