Microsoft Viva: Copilot Studio agents report in Viva Insights analyst workbench

🚨 The Signal: New Viva Insights reports show adoption metrics for custom Copilot Studio agents. This provides visibility into agent usage, which is crucial for governing autonomous AI identities and understanding potential data access patterns.

The Impact

Security teams and AI governance teams are affected, gaining insights into agent usage, which helps identify potential over-privileged agents or data exfiltration risks.

• Security Teams: Risk of undetected agent misuse is reduced with usage visibility.
• AI Governance Teams: Better data for auditing agent compliance and policy adherence.
• Data Stewards: Improved understanding of how agents interact with sensitive data.
• Compliance Officers: Enhanced ability to demonstrate control over AI agent activities.

The Action

1. Review Viva Insights documentation for accessing Copilot Studio agent reports.
2. Establish a regular review process for agent adoption metrics within Viva Insights.
3. Correlate agent usage data with existing data classification and access policies.
4. Develop or refine policies for agent creation and deployment based on usage insights.
5. Integrate agent usage monitoring into broader AI governance and audit frameworks.

Domain: Agentic-AI · Impact: medium · Workload: Other