Microsoft Teams: Real-Time Text in Teams Meetings and Calls

🚨 The Signal: Microsoft Teams now supports Real-Time Text (RTT) in calls and meetings, transmitting text character-by-character as typed. This enhances accessibility for users with hearing, speech, or neurodiverse needs, but introduces new data capture and retention considerations.

The Impact

All users are affected by new communication methods, creating a low security risk related to data retention and eDiscovery.

• Security Teams: New text data streams require review for eDiscovery and retention policies.
• Compliance Teams: Potential for unmanaged data if retention policies are not updated.
• End Users: New communication option available, increasing data generation.
• Admins: Need to understand data flow for compliance and auditing.

The Action

1. Review existing Microsoft Teams data retention policies in Microsoft Purview to ensure RTT content is appropriately covered.
2. Assess eDiscovery procedures to confirm RTT content can be effectively searched and retrieved.
3. Communicate the availability and data handling implications of RTT to relevant stakeholders and users.
4. Monitor Microsoft 365 Message Center for further guidance on RTT data governance.

Domain: Teams · Impact: low · Workload: Teams