Microsoft Viva: Copilot Analytics - Prompt category metrics for Microsoft 365 Copilot Chat

🚨 The Signal: Viva Insights now shows Copilot Chat prompt categories. This provides visibility into how users interact with Copilot, aiding in governance and identifying potential data exposure risks from user prompting patterns.

The Impact

Security teams and AI governance teams are affected, gaining new insights into Copilot usage patterns which can highlight potential data leakage risks.

• Security Teams: New data to identify risky Copilot prompt patterns.
• AI Governance Teams: Enhanced visibility for policy enforcement and training needs.
• Compliance Officers: Better reporting on Copilot data interaction for audits.
• Privacy Officers: Insights into sensitive data handling via Copilot prompts.

The Action

1. Review Copilot Chat prompt category metrics in Viva Insights to understand user interaction patterns.
2. Develop or refine AI usage policies based on observed prompt categories and potential risks.
3. Implement targeted user training on secure and appropriate Copilot prompting.
4. Monitor for unusual or high-risk prompt categories that may indicate data exposure or misuse.

Domain: Agentic-AI · Impact: medium · Workload: Other