Microsoft 365 Admin Center: M365 Copilot - Billing and usage - Usage insights

🚨 The Signal: New Copilot usage insights provide cost and message data per agent. This enables AI administrators to monitor agent activity and manage pay-as-you-go billing, informing governance and resource allocation decisions.

The Impact

AI administrators gain visibility into Copilot agent usage and costs, reducing financial risk and aiding governance.

• AI Administrators: Gain visibility into agent usage and costs.
• Financial Teams: Better cost allocation and budget forecasting for Copilot.
• Security Teams: Insights into agent activity for governance and anomaly detection.
• Compliance Teams: Data to support policy adherence for AI agent use.

The Action

1. Review Copilot usage insights in Microsoft 365 Admin Center.
2. Define or refine billing policies for Copilot agents based on usage data.
3. Establish monitoring processes for high-cost or unusual agent activity.
4. Communicate usage insights to relevant stakeholders (finance, security).

Domain: Agentic-AI · Impact: low · Workload: Other