Microsoft Teams: Suggested contacts for call transfers on Teams phone devices

🚨 The Signal: Teams phone devices now suggest call transfer contacts based on recent activity. This feature aims to reduce clicks but introduces a minor information exposure risk on shared devices.

The Impact

Users of shared Teams phone devices are affected by a minor privacy risk due to contact suggestions based on previous user activity.

  • End Users: Potential exposure of recent contacts to subsequent users on shared devices.
  • Security Team: Requires review of shared device policies to mitigate information leakage.
  • Admins: Need to consider device configuration for shared environments to prevent unintended data display.

The Action

  1. Review existing policies for shared Teams phone devices regarding user data display.
  2. Consider implementing device sign-out policies or privacy screens for shared environments.
  3. Communicate to users on shared devices about the nature of suggested contacts and privacy implications.

Domain: Teams · Impact: low · Workload: Teams