Microsoft Copilot (Microsoft 365): Copilot Dashboard: Copilot Chat (Web) in Teams & Outlook metrics

🚨 The Signal: Copilot Dashboard now includes usage metrics for Copilot Chat (Web) in Teams and Outlook. This provides visibility into active usage and actions, aiding in governance and understanding AI adoption within the organisation.

The Impact

Security teams and AI governance roles are affected by new visibility into Copilot usage, reducing the risk of unmonitored AI interaction.

• Security teams: Reduced risk from unmonitored AI interactions.
• AI Governance roles: Improved oversight of Copilot adoption and usage.
• Compliance officers: Better data for auditing AI tool usage.
• Admins: Enhanced understanding of Copilot engagement patterns.

The Action

1. Review Copilot Dashboard for new Copilot Chat (Web) metrics in Teams and Outlook.
2. Integrate new usage data into existing AI governance and monitoring frameworks.
3. Assess if current AI usage policies need adjustment based on new insights.
4. Consider creating custom queries for deeper analysis of Copilot Chat usage.

Domain: Agentic-AI · Impact: low · Workload: Other