Microsoft Teams: Improvements in call transfer experience on Teams Phone devices

🚨 The Signal: Teams Phone devices on Android now have improved call transfer controls. This streamlines user experience but introduces a minor change to device interaction, requiring awareness for secure operation.

The Impact

End-users are affected by new call transfer features, with a low security risk related to device handling.

• End-users: New call transfer options may require brief re-familiarisation.
• Security Teams: Low risk; ensure device security policies are current.

The Action

1. Review existing Microsoft Intune device compliance policies for Android Teams Phones.
2. Communicate new call transfer features to end-users via internal channels.
3. Verify device update policies ensure timely OS and application patching.

Domain: Teams · Impact: low · Workload: Teams