Microsoft 365 admin center: Organizational Messages now supports Action Segments

🚨 The Signal: Organizational Messages in Microsoft 365 admin center now supports 'Action Segments' for dynamic, behavior-based message targeting. This enhances communication precision but introduces new considerations for message content and audience control.

The Impact

Admins are affected by new targeting options, posing a low security risk related to potential misuse of internal communication channels.

• Admins: Risk of mis-targeting sensitive internal communications.
• Security Teams: Need to review policies for internal message content and targeting.
• End Users: Potential for more relevant, or conversely, more intrusive internal messages.

The Action

1. Review existing internal communication policies for Organizational Messages.
2. Define clear guidelines for using 'Action Segments' targeting.
3. Train IT Admins on appropriate use of dynamic targeting capabilities.
4. Monitor message content and targeting for compliance with internal policies.

Domain: Other · Impact: low · Workload: Other