Microsoft Viva: Hide a user's messages in Viva Engage

🚨 The Signal: Viva Engage now allows users to hide messages from other users, reducing unwanted interactions. This feature is on by default but can be disabled by administrators, providing a moderation tool for user experience.

The Impact

End users gain a new moderation tool, but administrators must review settings to prevent misuse or unintended information hiding.

  • End users: Can hide unwanted messages, improving their experience.
  • Administrators: Must review default settings to ensure appropriate content visibility.
  • Security Team: Needs to understand potential for information hiding or abuse.
  • Compliance Team: Should assess impact on content retention and discovery policies.

The Action

  1. Review the 'Hide user messages' setting in the Viva Engage admin center.
  2. Communicate the availability and purpose of this feature to end-users.
  3. Establish internal guidelines for appropriate use of the hide feature.
  4. Monitor for any reports of misuse or unintended content suppression.

Domain: Other · Impact: medium · Workload: Other