Microsoft Viva: Copilot Analytics - Insights in Cowork and WorkIQ spend and usage

🚨 The Signal: New Viva Insights dashboards show Copilot AI usage and spend at a group level. This provides visibility into AI consumption, which is crucial for managing costs and understanding the adoption of agentic AI capabilities within the organisation.

The Impact

Global administrators and managers gain visibility into AI spend, posing a low security risk but requiring awareness for cost management.

• Global Administrators: New visibility into AI spend for cost management.
• Managers: Access to team-level AI usage data for resource planning.
• Security Team: Low direct security impact, but awareness of AI adoption trends is useful.

The Action

1. Review Viva Insights dashboards for Copilot usage and spend.
2. Monitor Copilot credit consumption via Microsoft 365 admin center > Cost Management.
3. Communicate AI usage policies to teams based on insights.

Domain: Agentic-AI · Impact: low · Workload: Other