Microsoft Copilot (Microsoft 365): Insights: Copilot Analytics - Cowork adoption and impact

🚨 The Signal: New Copilot analytics provide deeper insights into adoption and impact, including export capabilities and advanced querying. This enhances visibility into AI usage, crucial for governance and cost management.

The Impact

Security teams and AI governance teams are affected by enhanced visibility into Copilot usage, reducing blind spots in AI adoption.

• Security Teams: Reduced blind spots in Copilot adoption and data interaction.
• AI Governance Teams: Better data for policy enforcement and risk assessment.
• Compliance Officers: Improved auditability of AI tool usage.
• Financial Teams: Clearer understanding of AI-related operational costs.

The Action

1. Review the new AI Cost dashboard and Copilot dashboard in the Microsoft 365 admin center.
2. Familiarise security and AI governance teams with available metrics and export capabilities.
3. Integrate Copilot usage data into existing AI governance and risk management frameworks.
4. Develop or update internal policies for monitoring and reporting on Copilot adoption and impact.

Domain: Agentic-AI · Impact: medium · Workload: Other