Outlook: New Copilot entry point in Classic Outlook

🚨 The Signal: Copilot now has a consistent entry point across all Microsoft 365 apps, including Classic Outlook. This centralises AI assistance, potentially increasing user reliance on AI for content generation and summarisation.

The Impact

All users are affected, increasing the risk of data leakage or over-reliance on AI if not properly governed.

• End-users: Increased exposure to AI features, potential for data oversharing.
• Security Teams: New focus on monitoring Copilot usage and data interactions.
• Compliance Teams: Need to review data governance policies for AI-generated content.
• Admins: Must ensure appropriate Copilot access controls are in place.

The Action

1. Review and enforce Microsoft 365 Copilot data governance policies in the Microsoft 365 admin center.
2. Educate users on responsible AI use, data sensitivity, and prompt engineering best practices.
3. Monitor Copilot usage logs for unusual activity or potential data exfiltration attempts.
4. Implement sensitivity labels for documents and emails to guide Copilot's data access.

Domain: Agentic-AI · Impact: medium · Workload: M365 Apps