Outlook: Inline chat for email drafting

🚨 The Signal: Copilot's email drafting feature in Outlook now offers inline chat, removing the need to open a sidebar. This streamlines AI interaction, potentially increasing Copilot usage and the volume of AI-generated content.

The Impact

All users are affected, increasing the risk of unreviewed AI-generated content and potential data leakage if not properly governed.

• End users: Increased reliance on AI for content creation, potential for unverified information.
• Security Team: Greater volume of AI-generated data to monitor for sensitive information.
• Compliance Team: New challenges in data retention and eDiscovery for AI-assisted communications.
• Management: Need to reinforce policies on AI usage and content verification.

The Action

1. Review and update existing data loss prevention (DLP) policies to specifically address AI-generated content in Outlook.
2. Communicate clear guidelines to end-users on responsible Copilot usage, emphasizing content verification.
3. Monitor Microsoft Purview audit logs for Copilot interactions and content generation events.
4. Assess current information governance policies for AI-assisted communications and adjust as necessary.

Domain: Agentic-AI · Impact: medium · Workload: M365 Apps