Microsoft Viva: Copilot Analytics - Agent value insights in Agent 365 Dashboard

🚨 The Signal: New analytics in Viva Insights (Copilot Analytics) show how Agent 365 is used and its estimated value. This provides visibility into agent activity and potential business impact, aiding governance of autonomous AI.

The Impact

Security teams and AI governance specialists are affected by new visibility into agent activity, reducing the risk of unmonitored autonomous AI operations.

• Security Teams: Reduced risk from unmonitored AI agent activity.
• AI Governance Specialists: Enhanced data for compliance and policy enforcement.
• Business Leaders: Better understanding of AI agent value and usage.
• Adoption Specialists: Improved insights for optimising AI agent deployment.

The Action

1. Review Agent 365 Dashboard in Microsoft Viva Insights (Copilot Analytics) for agent activity.
2. Establish baselines for agent usage and value metrics to identify anomalies.
3. Integrate agent value insights into existing AI governance frameworks and reporting.
4. Assess if current AI use policies adequately cover autonomous agent activities and data access.

Domain: Agentic-AI · Impact: medium · Workload: Other