Dynamics 365 Contact Center: Quality evaluation - One-Time Evaluation Frequency

🚨 The Signal: Dynamics 365 Contact Center now supports one-time quality evaluations. This change offers more flexible auditing of agent performance, but has no direct security implications for data or system integrity.

The Impact

No security risk. This is a feature enhancement for Dynamics 365 Contact Center administrators.

• Dynamics 365 administrators: New option for evaluation plan frequency.

Domain: Other · Impact: low · Workload: Other