Dynamics 365 Business Central: Ecommerce - Control sales document creation for Shopify orders and returns

🚨 The Signal: New controls for Dynamics 365 Business Central's Shopify connector allow using Shopify order numbers and reviewing contact details before sales document creation. This improves traceability and reduces potential data discrepancies, enhancing data integrity.

The Impact

Dynamics 365 Business Central administrators are affected, with a low security risk related to data integrity and auditability.

• Dynamics 365 Business Central Admins: Risk of misconfigured number series impacting order traceability.
• Security Teams: Improved audit trail for sales documents, reducing data integrity risks.

The Action

1. Review and configure number series in Business Central to permit manual numbers for Shopify integration.
2. Enable 'Use Shopify Order No.' on the Shopify Shop Card in Business Central.
3. Educate Business Central users on reviewing and editing sell-to, ship-to, and bill-to contact numbers on Shopify Orders.
4. Consider personalizing Shopify Order pages to display contact fields for easier review.

Domain: Other · Impact: low · Workload: Other