Dynamics 365 Business Central: Copilot and agents - Review content generated by agents directly on pages

🚨 The Signal: Business Central agents now suggest content directly on pages, allowing inline review and modification. This streamlines agent-generated content workflows but requires vigilance over AI output quality and security.

The Impact

Business Central users are affected by inline AI content suggestions, posing a risk of unreviewed or malicious data entry if not properly governed.

  • End users: Risk of accepting inaccurate or malicious AI-generated content without proper review.
  • Security team: Increased attack surface for prompt injection or data manipulation via agent output.
  • Admins: Need to establish clear policies for AI agent content review and approval workflows.
  • Compliance officers: Requires updated data governance and content integrity policies for AI-generated data.

The Action

  1. Review and update existing data governance policies to include AI-generated content from Business Central agents.
  2. Educate Business Central users on the importance of critically reviewing all agent-generated suggestions before acceptance.
  3. Implement a 'human-in-the-loop' review process for critical data fields populated by AI agents.
  4. Monitor Business Central audit logs for unusual activity related to agent-generated content modifications.
  5. Evaluate Business Central agent configurations to ensure they align with organizational data security and integrity standards.

Domain: Agentic-AI · Impact: high · Workload: Other